Privacy Policy
Effective date: November 13, 2026
This privacy policy explains what information Frodsham Better Lawns & Trees (“we,” “us,” or “our”) collects when you visit frodshambetterlawns.com, how we use it, and the choices you have. We are a locally owned lawn care, tree care, and pest control company serving Davis County, Utah since 1981. If you have a question about this policy, our contact details are at the bottom of this page.
Information you give us
Contact and estimate form. When you fill out the form on our Contact page, we collect what you enter. That includes your name, email address, cell phone number, street address and city, whether you want an estimate and which service it is for, whether your yard has a locked gate or dogs, your preferred way for us to contact you, how you heard about us, and any message you write. The form is sent to our business email inbox so our office can reply.
Text messages. Our website includes a text messaging tool provided by Captivated. If you use it to send us a text, we receive your mobile number, the name you give, and your messages, and Captivated processes them to deliver the conversation. Message and data rates from your mobile carrier may apply. We use text messages to answer your questions and handle your service. You can reply STOP at any time to stop receiving texts from us.
Phone calls and email. If you call, text, or email us directly, we keep the details you share so we can help you and keep a record of your service.
How we use your information
- To answer your questions and prepare estimates.
- To schedule, perform, and follow up on lawn, tree, and pest control services at your property.
- To contact you by the method you prefer (email, phone call, or text).
- To understand which pages and services are useful so we can improve our website.
- To protect our website and forms from spam, abuse, and security threats.
We do not sell your personal information, and we do not share your mobile number or text messaging consent with third parties for their own marketing.
Information collected automatically
Google Analytics. We use Google Analytics (installed through Google Site Kit) to see how visitors find and use our website, such as which pages are viewed, how long visits last, the type of device and browser used, the general location (city or region), and how you arrived at our site. Google Analytics uses cookies and similar technology to collect this information, and Google processes it on our behalf. We use these reports in summary form and do not use them to identify you personally. You can learn how Google uses this data at policies.google.com/technologies/partner-sites, and you can opt out with the Google Analytics opt-out browser add-on at tools.google.com/dlpage/gaoptout.
Security and website delivery. Our website is delivered through Cloudflare, which helps keep the site fast and protects it from attacks and spam. Like most websites, our hosting provider and Cloudflare receive standard technical information when you visit, such as your IP address, browser type, and the pages you request, and may keep it in server logs for a limited time. Cloudflare may also set a cookie that helps tell real visitors apart from automated traffic.
Page caching. We use LiteSpeed Cache to load pages faster. It may set a small functional cookie that helps serve the correct version of a page. It does not track you across other websites.
Cookies
Cookies are small files stored by your browser. Our site uses cookies for analytics (Google Analytics), security (Cloudflare), page speed (LiteSpeed Cache), and to make the text messaging tool work. You can block or delete cookies in your browser settings. Most of the site will still work if you do, but some features, such as the text messaging tool, may not.
Third-party services and content
We rely on a few trusted service providers to run our website and respond to you. Each one handles information under its own privacy policy:
- Google provides Google Analytics and the email service we use to receive form messages and send email replies.
- Google reviews. Some pages show customer reviews from our Google Business Profile. These reviews, including reviewer names and profile pictures, come from Google.
- Captivated provides our text messaging tool.
- Cloudflare and our web hosting provider deliver and protect the website.
- WPForms powers our contact form, which includes automated spam checks.
Our website may also link to other websites. We are not responsible for the privacy practices of those sites, so please review their policies when you visit them.
How long we keep information
We keep contact form messages, emails, and text conversations for as long as we need them to respond to you, provide and support your service, and keep normal business and tax records. Analytics data is kept in Google Analytics according to the retention setting on our account and is used only in summary form.
How we protect information
Our website uses a secure (HTTPS) connection, and access to our email and website accounts is limited to people who need it to serve our customers. No website or email system is completely secure, so please do not send sensitive information such as payment card numbers through our contact form or by text.
Your choices
- You can ask us what personal information we have about you, ask us to correct it, or ask us to delete it, unless we need to keep it for a legal or business reason.
- You can ask us to stop contacting you at any time. For texts, reply STOP.
- You can block cookies in your browser or use the Google Analytics opt-out add-on.
Children’s privacy
Our website is meant for adults arranging service for their homes and properties. We do not knowingly collect personal information from children under 13. If you believe a child has sent us information, contact us and we will delete it.
Changes to this policy
We may update this policy when our website or services change. When we do, we will post the new version on this page and update the effective date at the top.
Contact us
Frodsham Better Lawns & Trees
1165 W 725 N
Centerville, UT 84014
Call: 801-451-2220
Text: 801-893-8836
Email: info@frodshambetterlawns.com